Refund Policy
Refund Policy
Effective Date: 11/17/2025
Last Updated: 11/17/2025
Eclipse & Dawn Press sells digital ebooks and downloadable products. Because digital content cannot be returned once delivered, all sales are final.
Digital Product Refunds
We do not offer refunds, exchanges, or cancellations on:
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EPUB files
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PDF files
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AZW3 files
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ZIP bundles of digital formats
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Any digital download sold on this site
Purchasing confirms acceptance of this policy.
Duplicate Purchases
If you accidentally purchase the same digital product twice, email us at luckykuronekollc@gmail.com. We may offer a store credit at our discretion.
Download Problems
If your files fail to download or appear corrupted, we will help you regain access. This does not constitute grounds for refund.
Fraud or Chargebacks
Fraudulent claims or chargebacks may result in:
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Account suspension
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Forfeiture of download access
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Legal action for theft of digital goods
Contact
For assistance with downloads, email:
luckykuronekollc@gmail.com